South Africa’s Insurers Enter The Age Of Agentic AI As CX Becomes The New Battleground
This post was originally published on this site.Despite South African insurers investing significantly in digital transformation over the past decade, many customers still experience fragmented and slow… Source
Kenya Launches Sovereign Cybersecurity Operations Centre To Strengthen National Digital Defences
This post was originally published on this site.Kenya has launched a sovereign Security Operations Centre (SOC) to strengthen national cybersecurity capabilities as cyber threats increasingly target public… Source
CIO100 Symposium And Awards 2026 Announces Sponsors Ahead Of Diani Event
This post was originally published on this site.The CIO100 Symposium and Awards 2026 has announced sponsors ahead of its November event at Diamonds Leisure Beach & Golf… Source
Africa’s Channel Leaders To Meet In Diani
This post was originally published on this site.Africa’s technology channel is under pressure. Selling boxes no longer pays the way it used to. Customers want cloud, managed… Source
AI Agents Move Into Slack And Teams As Vendors Introduce Per-Resolution Pricing
This post was originally published on this site.For most employees, the first AI agent they encounter at work may not be a new application. It may be… Source
Cisco Adds AI Agent Security Testing And Cost Monitoring Tools To Splunk
This post was originally published on this site.Cisco has announced new tools designed to help organisations assess the security and operating costs of artificial intelligence agents as… Source
Anthropic Unveils Fable 5.2, But Recommends Cheaper Model
This post was originally published on this site.Anthropic released Claude Fable 5.2 and Mythos 5.2 on November 9, five months after the first Fable 5 and Mythos… Source
Gartner Forecasts Global IT Spending To Reach $7.35 Trillion In 2027
This post was originally published on this site.Global IT spending is projected to reach $7.35 trillion in 2027, a 15% increase from 2026, as investment in artificial… Source
Where Your Data Sleeps: Mozambique And Nigeria Take Opposite Roads On Cloud Rules
This post was originally published on this site.For years, the question of where an African company’s data should reside was largely settled by price and convenience. The… Source
AWS Commits $100 Million To Expand AI Use In Healthcare, Targeting Underserved Markets
This post was originally published on this site.Amazon Web Services is committing $100 million over five years in artificial intelligence and cloud computing resources to help healthcare… Source